Q: How do I report a problem with my newspaper delivery? However, if the restart date has changed, or was not provided when the account was suspended, you will need to speak to a customer service representative at 80. If you provide a restart date when you suspend delivery, you do not need to call again to restart your delivery. Q: Is it necessary to call to restart my subscription after it has been temporarily suspended? We can suspend your service until you contact us to resume delivery. Vacation Will Call: Not sure when you will return? No problem.Vacation Stop with NIE Donation: You can donate the value of your newspapers to our Newspapers in Education (NIE) program, which provides funding which allows us to provide educators with copies of the newspaper (in print or digital replica) to use in the classroom.(We must limit this to 14 days, however.) Vacation Pack: We can have your carrier hold your papers while you are away and deliver all of them upon your return and resume delivery.If you notify us in advance, we will suspend delivery of your newspaper while you are away. Login and proceed to Delivery Options > Vacation Holds to notify us of your vacation stop and restart dates. Q: If I go on vacation how will I temporarily suspend delivery of my newspaper? Your subscription may be extended for a limited time (grace period) after expiration unless you notify us otherwise. All subscription payments are due upon receipt of your renewal notice. If you choose to be billed through the mail, you should receive your renewal notice four to five weeks prior to your subscription expiration date.Your credit card or bank account will be charged automatically. If you enroll in EZPay, you will not receive a bill.Q: How will I be billed for my newspaper subscription? Review your subscription account history.Tip your Carrier or donate to Newspapers In Education.No more due dates to remember, no more postage and no more checks to write. Make a one-time payment or enroll in EZPayĮnroll in EZPay (automatic renewal) through credit card or bank draft.Place your subscription on Vacation Hold.Q: What subscription customer services are available in here? If you forget your password for your Fresno Bee plus account, visit the link. A temporary password will be emailed to you. You must be able to provide the phone number or email address associated with your subscription account. If you forget the password to access your subscription account, please use Forgot Password. If you experience a problem navigating our sites, please email ( the problem including the steps you took leading up to it, how often it occurs, and the exact text (with error number if available) of any error message you receive.Īny information you provide will help us find a solution more quickly. Q: What do I do if I experience problems with The Fresno Bee's website? Register your account and follow the instructions provided. Q: How do I log into my subscription account the first time? To access your Fresno Bee plus digital access account, visit the link The Fresno Bee bundles all the ways you can read The Bee content into one All Access package. Your subscription to The Fresno Bee now includes the printed newspaper and unlimited access to all content on our newspaper's website (), our mobile site (), our iPhone and Android smartphone apps, and our electronic replica edition (E-Edition). Visit "Contact Us" link for more information.
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